For retail & e-commerce
Bring customers back with moments they actually look forward to. Peoplewisher AI writes each birthday offer, first-purchase anniversary note and holiday greeting, designs the card and sends it by email, SMS or WhatsApp on the right day.
Sound familiar?
Most stores already know that birthday messages work. Few keep them personal, timely and on more than one channel.
Customers receive so many discount emails that one more, even on their birthday, is easy to skip.
A birthday flow built years ago still sends the same tired message nobody has looked at since.
Many customers read WhatsApp or SMS far more often than email, but the birthday message only goes to email.
Checkout rarely asks for a birthday, so most customers never get a wish at all.
Your best customers get the same coupon as someone who ordered once.
A fresh design and new copy for every occasion needs a designer and a copywriter you do not have.
What changes
Your store platform knows what customers bought. Your email tool can send a flow. Neither celebrates customers personally across channels.
Store platform + email tool
With Peoplewisher
One birthday template for every customer
AI writes a unique message for each customer, in your brand voice
Email only
Email, SMS, WhatsApp and social shoutouts, chosen per group
Birthdays rarely collected
A branded celebration form where customers add their own birthday
Same card every year, or none
Personalised graphics with their name, plus AI songs and videos
First-order dates never used
First-purchase anniversaries and loyalty milestones celebrated automatically
Everything it handles
From a simple birthday wish to a full holiday campaign, every workflow is set up once and runs every year.
The most welcome message a customer receives all year.
Thank customers for coming back.
Seasonal greetings that feel like a card, not a flyer.
Fresh creative without a designer.
Reach people where they actually look.
Get customers in once and keep growing the list.
Proactive AI
It notices gaps and moments, suggests what to send, and waits for your approval before anything goes out.
Next week
Aisha Khan, one of your VIP customers, has a birthday on Friday. Send her a birthday song, a card and a digital gift card on WhatsApp?
Approve Edit Approved. Aisha gets a personal celebration, not a coupon blast.
This month
Your birthday email has used the same copy for a year. Refresh it with a new AI-written message and a new card design?
Approve Edit New copy and graphics, ready for your review.
In 4 weeks
The holiday season is coming. Build a three-step campaign: an early email, a WhatsApp greeting on the day and an Instagram shoutout?
Approve Edit A complete holiday campaign with a live cost estimate, waiting for approval.
Your data, connected
Import the customers you already have, then let new customers add their own birthday through a branded form.
Store, email list & form
Email, SMS, WhatsApp & social
Time back
Writing, designing and sending each customer celebration by hand adds up fast. Adjust the numbers to match your store.
What the manual minutes cover
Assumes 2 celebrations per person a year. Move the sliders to match your team.
0
hours a year Peoplewisher handles for you
0
working days (8 hours) back
Ideas to plan
Ideas that feel like a gift from your store, not another promotion.
An early email, a wish on the day and a reminder before the code expires.
“One year since your first order” with a personal thank-you.
A song with their name for your best customers, sent on WhatsApp.
A personal note and card when a customer reaches a loyalty milestone.
Celebrate a loyal customer on Instagram or Facebook, with their permission.
A season’s greeting to every customer, with or without an offer.
Get started
Almost nothing to configure. Everything stays under your control.
Use a guided import from Shopify, WooCommerce, Square or Stripe, or upload a CSV, and share your celebration form.
Peoplewisher AI suggests messages, cards, offers and channels per group. Edit anything, then approve.
Birthdays, anniversaries and holidays run every year, with every send in your history.
Goals
Import your customers with their birthdays, add your offer code to a birthday message, and choose email, SMS or WhatsApp. Peoplewisher sends a personal wish with the offer on each customer’s birthday, every year.
Share a branded celebration form where customers add their own birthday, link it from your site or receipts, and import any birthdays you already hold from your store or email tool.
Yes. Guided imports walk you through exporting customers from Shopify, WooCommerce, Square, Stripe and Mailchimp. Zapier, Make or n8n can also send new customers to a group’s webhook.
Yes. Choose email, SMS, WhatsApp or social shoutouts per group, or combine them in a multi-step campaign. Each customer can be reached on the channel they read.
It depends on your store and channels. Our guide compares options: best birthday email software for e-commerce.
There is a free plan available, and paid plans include every feature. SMS and WhatsApp messages have a live cost estimate before you launch. See pricing.
Keep exploring
Get started today
Tell it who matters once. It remembers, writes, designs and sends, every time, on time.